Privacy

Effective June 2026.

What we collect

Your email and name (auth), the sources you submit and the brand profiles extracted from them, training captures you save, MCP usage metadata (tool name, timing, status), and product analytics (PostHog). Anonymous review scoring stores a hash of your IP for rate limiting — never the raw address.

What we do with it

Run the product: extraction, training, serving your profile to tools you connect. Extraction and scoring use LLM providers (Anthropic, OpenAI) as processors — your content is sent to them to produce your profile and scores, and is not used by us to train models.

What we never do

Sell your data. Serve one customer's brand profile to another. Use your private grains for anything other than running your account.

Storage and deletion

Data lives in Supabase (Postgres + storage). Deleting a grain removes it; deleting your account removes your profiles, tokens, captures, and jobs. Your profile is exportable at any time — portability is a product commitment, not a legal afterthought.

Contact

Privacy questions: hello@withgrain.com.